Conflict Management Coaching

18 hours live classes

Peer Coaching:

9 hours

Self Paced Learning:

12 hours


ICF Accredited 36 CCE's / 28 Hours Professional Development for Mediators



Course Information

CINERGY® Conflict Management Coach training program introduces participants to the CINERGY® Conflict Coaching model and the Not-So-Merry-Go-Round of conflict which is central to developing insight and strategies for managing conflict. With a focus on experiential learning, participants become skilled in coaching to manage workplace and interpersonal tensions, conflicts and disputes more effectively.

This program is of specific interest to HR professionals, experienced workplace mediators, conflict management professionals, coaches, leaders, social workers, psychologists, OH&S professionals, union representatives, complaints managers and others interested in conflict coaching.  For coaches renewing their accreditation, this program attract 36 CCEs for ICF coaches and 28 hours professional development for mediators.

Conflict management coaching is a distinct coaching niche, that is in high demand by public and private sector organisations.

What you'll learn

CINERGY® Conflict Management Coaching is a dynamic approach to conflict management. Developed by Cinnie Noble, it uses powerful questioning frameworks to support individuals to:

  • Develop insight
  • Build conflict management capabilities
  • Prepare for challenging conversations
  • Foster ownership and responsibility for outcomes
  • Manage conflicts effectively

Conflict Management Coaching enables individuals to confidentially access support, explore their concerns and develop strategies to reduce the likelihood of conflict escalation. It may be used when individuals are reluctant to openly identify conflict or in preparation for bringing parties together.

Recognising its contribution to the management of workplace conflict and conflict capacity building many organisations have introduced conflict management coaching for managers and employees to support early intervention and effective conflict management. Enabling individuals to develop insight and make informed decisions, it enhances the success of traditional ADR methods such as mediation and has been successfully applied in escalated conflicts and employee relations matters.

Delivered virtually over 6 live interactive sessions. Independent peer group skills practice sessions (3 hours) and 1 hour supervised coaching session at completion of program.  This program attracts 36 CCEs for coaching reaccreditation purposes.


ICF Accredited 36 CCE’s / 28 Hours Professional Development for Mediators
Comprised of 31 core competencies and 5 resource development hours.
Associate Certified Coach Package
Coaching Performance Assessment
Professional Certified Coach Package
(Includes Mentor Coaching & Performance Assesment)

Learn more about accreditation here.


Super Early Bird Price:$2,286.00 AUD
Early Bird Price:$2,300.00 AUD
Full Price*:$2,540.00 AUD

No payment plan available.


Select an offering to view pricing & registration

CINERGY® Conflict Management Coach training program introduces participants to the CINERGY® Conflict Coaching model and the Not-So-Merry-Go-Round of conflict which is central to developing insight and strategies for managing conflict.

Frequently Asked Questions

You can start Module 101 —Coaching with the E1ME2RGE3 model with no experience.

Yes—experienced coaches are welcome at GCI, and benefit from the emphasis on process-oriented coaching, which is at the forefront of global coaching. Module 102 and Module 103 are particularly well-suited to experienced coaches.

Our Accreditation Page outlines how our programs prepare you for accreditation with the ICF. To understand the International Coach Federation requirements for accreditation visit:

Yes, you can apply for RPL, details of our Transfer of Credits policy can be found here

No. About 80% of our students complete the full GCI Process Oriented Executive and Systems Coaching Program in one year, while others take time to integrate their learning.

Yes we do offer structured payment plans to make coach training accessible to you.

Our emphasis on supervised coaching practice and individualised feedback, means you will develop refined coaching skills that differentiate you in the marketplace.

Each student comes in with unique aspirations – which we cultivate. Our clients work primarily as organisational, relationship, health and life coaches. They apply their coaching skills in their current or newly negotiated roles, or as independent coaches and consultants. Many launch bespoke coaching businesses on completion of their studies.

We strongly believe in developing you as a powerful instrument of change. Skilled coaches bring high levels of self-awareness, psychological and systemic insight.
Our program pays unique attention to the structural and social power differences influencing the coaching relationship, enabling you to coach diverse clients with sensitivity.

We stand behind each of our students, understanding your aspirations and helping you to discover your own deepest path to personal development and professional success.

You will join a community of students and graduates from around the globe, bringing diverse organisational perspectives and powerful social insights, that literally expand your horizons.

Our graduates are encouraged to form peer coaching relationships, bringing together international business knowledge, social activism and profound cultural wealth.

Our programs build strong coaching communities, Many of our graduates continue to meet in peer learning groups for years to come. Our online resources are a great resource … and of course there are our advanced programs. 

Upcoming Dates & Registration

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